When trying to find a dentist accepting new patients, it is important to be as informed as possible, but sometimes the information available regarding treatment and payment options can be confusing. Often, one of the most difficult aspects to understand about dental care is dental insurance.
Like many Canadians, you may have a dental insurance plan through your employer or provincial government. Employers offer dental plans for a variety of reasons, including the promotion of good health, and attracting and retaining great employees. There are several different dental plans available in Canada, and before visiting any dentist taking new patients, you should ensure that you understand the details of your specific plan.
It is a dentist’s primary responsibility to design the most appropriate treatment plan based on your oral health needs, regardless of your dental plan coverage. That being said, any dentist accepting new patients should be willing to play a role in ensuring that you get the benefits to which you are entitled. Your dentist should always give you all possible care options, and provide the information that you need to make the best, most informed decision.
To help facilitate your decision regarding whether to proceed with a recommended treatment, many dentists are willing and able to contact your insurance provider on your behalf, to determine if a treatment will be partially or fully covered. Once you’ve made your decision, your dentist should assist you by supplying any information or forms that your insurance company requires. A dentist taking new patients should be able to tell you whether this service is available in their office.
Whether you’re paying for a routine cleaning, or a more thorough procedure, many dentists taking new patients are happy to assist you with insurance claims by sending them directly to your provider electronically. This means that your insurance company will receive your claim quickly, and will be able to process it almost immediately. Dental offices should be able to ensure that all necessary information reaches your insurance company in a timely manner, and that this is done securely to protect your privacy. When speaking to a dentist accepting new patients, be sure to ask them the ways in which they are applying industry standards and best practices in electronic communications security.
Lastly, if you decide that a costly procedure is necessary, but it is only partially covered by your dental plan, or not covered at all, your dentist may offer a payment plan to make the treatment more feasible. Be sure to ask any dentist accepting new patients if this option will be available to you.
Knowing how a dentist taking new patients can help you with your dental insurance claims can help you decide which dentist is right for you, so don’t hesitate to ask for additional details before your first visit!